Responsible Gaming at 7000bey
Play Smart. Stay in Control.

1. Age Restriction — 18+ Only

7000bey is a licensed adult entertainment platform. Access to gambling products — including sports betting, live casino games, slots, and instant games — is strictly restricted to individuals aged 18 years and above. This is a non-negotiable requirement and applies to all players accessing the platform from Bangladesh and beyond.

We take underage gambling extremely seriously. During the account registration process, all players are required to confirm that they are at least 18 years old. We conduct Know Your Customer (KYC) identity verification checks on accounts to confirm age and identity. Any account found to belong to a player under the age of 18 will be immediately closed, all funds will be returned to the depositing payment method (bKash, Nagad, Rocket, or card), and any winnings generated during the period of underage gambling will be voided.

Protecting Minors in Your Household

If you share a device or household with individuals under the age of 18, we strongly recommend taking the following precautions to ensure minors cannot access the 7000bey platform:

• Never save your 7000bey login credentials in your browser's password manager on shared devices.
• Always log out of your 7000bey account when stepping away from a shared device.
• Consider enabling parental control software on shared devices and family-use computers.
• Do not share your account password, bKash PIN, or Nagad PIN with anyone, including family members.
• Keep your device's screen lock active when the device is not in use.

2. Recognising Problem Gambling

Problem gambling — sometimes referred to as gambling disorder — is a condition in which a person's gambling behaviour causes significant disruption to their personal, financial, social, or professional life. It can affect anyone regardless of age, income, or background. Awareness is the first and most important step toward addressing it.

At 7000bey, we monitor player activity for patterns that may indicate problem gambling, including unusually long sessions, rapidly escalating bet sizes, repeated attempts to override deposit limits, and frequent late-night play. Our team is trained to intervene proactively when such patterns are detected.

Warning Signs to Watch For

The following are recognised warning signs that gambling may have moved beyond healthy entertainment and into problematic territory. If you recognise several of these in yourself or in someone you know, we encourage you to act promptly:

• Spending more money on gambling than you originally planned or can comfortably afford.
• Chasing losses — continuing to gamble in an attempt to recover money you have already lost.
• Gambling with money intended for essential expenses such as rent, food, utility bills, or education.
• Feeling restless, irritable, or anxious when attempting to reduce or stop gambling.
• Lying to family members or friends about the extent of your gambling activity.
• Neglecting work, studies, family responsibilities, or social relationships due to time spent gambling.
• Borrowing money — including from bKash or Nagad mobile banking services — specifically to fund gambling.
• Using gambling as a primary coping mechanism for stress, anxiety, depression, or personal problems.
• Feeling a compulsive urge to gamble even when you have decided to stop.

3. Self-Exclusion

Self-exclusion is one of the most powerful responsible gaming tools available at 7000bey. It allows you to voluntarily block your own access to the platform for a defined period or permanently, giving you the space and distance needed to regain control of your gambling behaviour.

When a self-exclusion is active on your 7000bey account, you will be unable to log in, place bets, access casino games, make deposits, or receive any promotional communications from us. We take self-exclusion commitments seriously and enforce them rigorously.

Self-Exclusion Duration Options

• 6 months: Suitable for players who feel they need a medium-term break from gambling.
• 1 year: Recommended for players who have identified a pattern of problematic gambling behaviour.
• 5 years: For players seeking a long-term enforced pause from all gambling activity.
• Permanent: For players who wish to permanently close their account and cease all gambling on our platform. This action is irreversible.

How to Activate Self-Exclusion

1. Log in to your 7000bey account and navigate to the Responsible Gaming section within Account Settings.
2. Select "Self-Exclusion" from the available responsible gaming tools.
3. Choose your preferred exclusion duration (6 months, 1 year, 5 years, or permanent).
4. Confirm your selection. Exclusion takes effect immediately upon confirmation.
5. Alternatively, contact our support team directly via Live Chat or email support@7000bey to activate self-exclusion instantly — no login required.

4. Deposit & Spending Limits

Deposit limits are an effective and flexible tool for players who want to maintain control over their gambling spend without fully stepping away from the platform. 7000bey allows you to set personalised limits on how much money you can deposit into your account over a specified time period.

Limits can be set in Bangladeshi Taka (BDT / ৳) and applied across the following time frames:

• Daily limit: The maximum amount you can deposit within any single calendar day.
• Weekly limit: The maximum amount you can deposit within any rolling 7-day period.
• Monthly limit: The maximum amount you can deposit within any rolling 30-day period.

How Limits Work

When you reach your set deposit limit, the system will automatically block any further deposit attempts — whether via bKash, Nagad, Rocket, Upay, or card — until the relevant period resets. Increasing a deposit limit requires a 24-hour cooling-off period before the higher limit takes effect, giving you time to reconsider. Reducing a limit, however, takes effect immediately and cannot be reversed within the same period.

5. Time-Out & Cool-Off

A time-out (also referred to as a cool-off period) is a shorter-term break from gambling designed for players who want to pause their activity without committing to a full self-exclusion. Time-out periods at 7000bey range from 24 hours to 6 weeks and can be activated instantly at any time.

During a time-out period, your account will be suspended and you will be unable to log in, deposit, or place bets. Unlike self-exclusion, a time-out will automatically expire after the chosen period ends, at which point your account is reactivated if you choose to return.

Available Time-Out Durations

• 24 hours: A brief pause — useful after a significant loss or a particularly long session.
• 48 hours: A short recovery period to reset your mindset before returning to the platform.
• 7 days: A one-week break recommended when you feel your play has become habitual rather than recreational.
• 30 days: A month-long pause to significantly disrupt an unhealthy gambling routine.
• 6 weeks: The maximum time-out duration — suitable for players close to the threshold of needing self-exclusion.

Session Time Reminders

For players who prefer to stay active on the platform but want help managing session length, 7000bey offers configurable session time reminders. You can set a notification to alert you after 30 minutes, 1 hour, or 2 hours of continuous gambling activity, prompting you to take a break and review your session spend. These reminders are available in the Responsible Gaming section of Account Settings.

6. Self-Assessment Tool

Not sure whether your gambling habits are healthy? Our self-assessment questionnaire is based on internationally recognised screening criteria and is designed to help you reflect honestly on your gambling behaviour. There are no right or wrong answers — answer as honestly as possible for the most useful result.

If you answer "yes" to three or more of the following questions, we strongly encourage you to consider using our self-exclusion or time-out tools, or to reach out to a professional support organisation for guidance.

7. Support Resources

7000bey actively encourages players who are struggling with gambling-related problems to seek professional help. Reaching out for support is the most important step a player can take, and confidential assistance is available through a number of channels both within and outside our platform.

7000bey Internal Support

• Live Chat: Available 24/7 directly on the platform. Our trained support agents can activate self-exclusion, set deposit limits, or apply a time-out on your behalf immediately — no account login required.
• Email Support: Contact support@7000bey with the subject line "Responsible Gaming Request". We aim to respond within 2 hours for all responsible gaming queries, around the clock.
• WhatsApp: Available 08:00–00:00 BST (UTC+6) for players who prefer messaging support.

Professional Support Organisations

The following international and regional organisations provide free, confidential support for gambling-related issues. We recommend any player experiencing difficulties to reach out to these services:

• Gamblers Anonymous (GA): A worldwide fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem — compulsive gambling. Local GA groups exist across South Asia.
• GamCare: An internationally recognised provider of information, advice, and support for the prevention and treatment of problem gambling. Available online at gamcare.org.uk.
• BeGambleAware: A UK-based charity providing free, confidential information, support, and counselling for problem gambling. Available at begambleaware.org.
• National Council on Problem Gambling (NCPG): Provides resources for identifying problem gambling and accessing treatment. Available at ncpgambling.org.

8. Our Commitments to Responsible Gaming

Responsible gaming is not a checkbox for 7000bey — it is a core operational value that shapes every aspect of how we build, market, and operate our platform. The following commitments govern our approach to player protection across all markets, including Bangladesh.

• We will never target vulnerable players with promotional offers, bonus communications, or advertising materials.
• We will never send marketing communications to players who have self-excluded, set a marketing opt-out, or are under an active time-out period.
• We will proactively contact players whose account activity suggests problematic gambling patterns, and offer them access to responsible gaming tools.
• We will train all customer-facing staff in responsible gaming identification, intervention, and the activation of player protection tools.
• We will make responsible gaming tools freely accessible within account settings at all times, with no waiting period for activating limits, time-outs, or self-exclusion.
• We will enforce the 18+ age restriction rigorously through identity verification and will void all activity associated with underage accounts.
• We will never facilitate gambling using funds that are clearly borrowed, loaned, or sourced from financial hardship.
• We will continuously review and improve our responsible gaming framework in line with best practices and player feedback.